Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Tax identification numbers and financial information
• Details about your tax situation and IRS issues
• Communication preferences and correspondence with us

2. How We Use Your Information

We use the information we collect to:

• Provide tax resolution services and represent you before the IRS
• Communicate with you about your case and our services
• Process payments and maintain financial records
• Comply with legal and regulatory requirements
• Improve our services and customer experience

3. Information Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties except:

• With your explicit consent
• With the IRS or other tax authorities as necessary to represent you
• With service providers who assist us in operating our business
• When required by law, court order, or legal process
• To protect our rights, property, or safety

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All sensitive information is encrypted and stored securely.

5. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt-out of marketing communications
• Withdraw consent for data processing where applicable

6. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

7. SMS Communications & Mobile Phone Numbers

A1 Tax Group does not sell, share, disclose, transfer, or otherwise distribute mobile phone numbers or SMS opt-in consent to any third parties or affiliates for marketing, promotional, or advertising purposes. SMS consent and mobile information are collected and used solely for direct communications between A1 Tax Group and the individual who provided such consent in connection with requested services. Consent to receive text messages is not a condition of purchase and may be revoked at any time by replying STOP.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated "Last Updated" date.

8. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: